Manage your donor data AND your sanity!
June 19, 2017

Manage your donor data AND your sanity!

Megan Devenport | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bloomerang

Building Bridges uses Bloomerang for constituent relationship management, and it has been implemented across our whole organization. The key business problem the platform addresses is that of consistently capturing, managing, and using our constituent data to support organizational fundraising and marketing efforts. In addition, we've been able to use the mail and email features of Bloomerang to communicate with segmented lists of our constituents. This added feature of the platform has meant we can stop using Constant Contact and save a little on that monthly subscription.
  • User-friendly: Bloomerang is set up to be extremely user-friendly. Learning to input data, manage records, and run reports is intuitive and does not require a steep learning curve. This means that our small team was able to get up and running on the platform quickly.
  • Powerful reporting: We use the reporting feature to segment our constituent list to better tailor communications, 1:1 outreach, and follow-up.
  • Donor Appreciation: Bloomerang is founded on the premise that thanking donors is the cornerstone of effective fundraising for nonprofits. The system is built in such a way as to make donor appreciation easy, timely, and authentic.
  • Limited options for bulk updates: The import feature is currently the only option for making bulk updates to records. This adds an additional layer of difficulty for users and in our experience increases the possibility of error in making updates to records.
Bloomerang is not as low-cost as Little Green Light, but out-performed that option on the ease of implementation and the easy of the user interface. Bloomerang does not have as much power or as many features as Salesforce of Blackbaud. And Bloomerang does not have as many integrations with website, peer-to-peer fundraising, or communications as Classy.org or Network for Good. However, we opted for Bloomerang because it had the level of performance we needed, the right price point, and the level of user-friendliness needed to be easily implemented in our organization.
Bloomerang is an excellent solution for small to medium sized nonprofits looking for a cost-effective, easy-to-use, and efficient CRM to manage donor data. The tool is powerful enough to handle all the demands we place on it, while not being so intense as to require a dedicated in-house expert to manage and train our staff team.

The platform would be less well-suited for organizations managing a large amount of data or who need the system to seamlessly integrate with accounting, email, and/or billing software.