Overall Satisfaction with BMC Remedy Asset Management
BMC Remedy Asset Management is used by our whole company to track all PC's, tablets, and cell phone assets. It allows us to always keep and up to date database of all our assets, either deployed, spare or end of life devices. It also allows us to properly track change control requests.
- Asset Management
- Integration with other software
- Easy to use interface
- The layout design of the interface could use upgrading
- The ability to generate alerts would also be nice
- The reporting system is now old and needs and easier way to write IFTTT scenarios
- Manage asset list of current hardware
- Allowed us to manage and control our new hardware deployments
- Ability to see devices which are EoL
Remedy has been the standard for many years at many big name companies. The software is solid and it just works well. The software does need to be updated with some new features, but overall it is stable and is reliable. The cost was much less than several other software packages.