No need to think outside the Box
October 31, 2024

No need to think outside the Box

Cameron Markell Nolan | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with Box

I work as a Content Manager in Higher Education. We exclusively use Box to upload and share photos, videos, graphics, and any other pertinent content for the College. This cloud-based solution allows us to share large files with minimal effort to a centralized location. Upon uploading, my team has full visibility into the uploaded content.

Pros

  • Box has a phenomenal storage limit and houses 80% of our total content in the cloud
  • Box has a strong search feature that allows for ease of use when attempting to locate content
  • Box is compatible across Mac devices (iPhone, Mac, iPad, etc.) and offers a seamless transition for me when switching devices

Cons

  • Box's UI/UX leaves a lot to be desired. In comparison to platforms like Google Drive, Box is much less user-friendly and certain functions (such as renaming a folder) feels cumbersome.
  • Uploading times on Box are slow. Box also lacks a progress bar that articulates in minutes how long the uploading process will take, therefore, it feels as if you are waiting FOREVER for large files to upload.
  • The "share link" features are limited and doesn't allow people with the link to upload content to the folder.
  • Through Box, I am able to receive photo/video content from a 40-person team. This keeps us efficient and transparent as everyone on the team has access to the files.
  • Box houses 80% of our finalized content. With Box, we are saving thousands of dollars on external hard drives.
Overall, Box is usable by people who are familiar with cloud-based storage solutions. The Box app is accessible on most mobile devices and computers and has seamless communications between devices. The UI/UX design is decent but isn't confusing to the point where it inhibits the software's usability. Box also offers various integrations where it can communicate with other 3rd party applications.
I believe that anyone with exposure to software like Dropbox or Google Drive will have an easier transition when attempting to use Box. Where Box could improve is having a refresh of the UI/UX design. With an improvement to the design, Box can be more responsive and widely accessible to large teams.

Do you think Box delivers good value for the price?

Yes

Are you happy with Box's feature set?

Yes

Did Box live up to sales and marketing promises?

Yes

Did implementation of Box go as expected?

Yes

Would you buy Box again?

Yes

Box has its advantages. In working in higher education, it makes sense to have an enterprise-level content management solution that allows for full collaboration and visibility with the current content. Through Box, teams can upload large photo/video files and share them cross-functionally with a click of a button. Because the software is cloud-based, Box serves as a decent Digital Asset Management tool. Where Box needs assistance is its lack of infrastructure that could support massive content submission. For our use cases as a college, I would love to be able to create a Box folder link and send an email to our college community (students, alumni, faculty, etc.) that would allow everyone to upload relevant content. Ultimately, Box is a powerful storage solution that we use daily at the College.

Box Feature Ratings

Enterprise Content Management
5.8
File sync, storage & archiving
9
Document management
5
Records management
5
Content search & retrieval
8
Security, risk management & information governance
5
Contract lifecycle management
Not Rated
Mobile support
3
Integration
Not Rated

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