The underdog that holds its own
July 01, 2024

The underdog that holds its own

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Business Plus

Overall Satisfaction with Box

Box is our primary cloud based data storage platform. It is the source of truth for our business data. We word directly from Box and collaborate on documents, utilising the built in communication tools.

Prior to utilising Box, we ran our own data server which was expensive to maintain, lacked collaboration features, was difficult to access remotely, and was less secure than Box.

Pros

  • Responsiveness
  • User experience
  • Feature rich

Cons

  • The e-sign functionality is catching up to other players
  • A built in templating feature
  • The AI rollout has been slow and remains at the highest pricing tiers
  • Reduced IT spend on IT infrastructure
  • Easier onboarding and offboarding of staff
  • Increased access to data from outside of the office meaning the team are more connected than ever.
It excels at its core purpose of the platform: document storage and collaboration. This is wrapped in an excellent user experience, vastly superior to its competitors.

It works across all devices you would expect: in browser, Windows, Apple, Android, iOS etc...
The best user experience of any of the major cloud data providers. As it's not a product of any of the other major technology companies, it remains agnostic to the many platforms / features that everyday users want to have.

Do you think Box delivers good value for the price?

Yes

Are you happy with Box's feature set?

Yes

Did Box live up to sales and marketing promises?

Yes

Did implementation of Box go as expected?

Yes

Would you buy Box again?

Yes

Any business that requires the safe storage and access to its business documents would benefit from using Box. That would mean, almost any business.

Box Feature Ratings

Enterprise Content Management
6.9
Content capture & imaging
Not Rated
File sync, storage & archiving
10
Document management
10
Records management
8
Content search & retrieval
6
Enterprise content collaboration
8
Content publishing & creation
5
Security, risk management & information governance
9
Contract lifecycle management
5
Automated workflows
5
Artificial intelligence
2
Mobile support
Not Rated
Integration
8

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