A Mobile-First Engagement Platform That Delivers

We use Braze primarily to create and deliver targeted communications through content cards, enabling personalized and timely engagement with our users. Braze helps us solve the challenge of reaching the right audience with the right message at the right moment. By leveraging its segmentation and personalization capabilities, we're able to drive user engagement, increase retention, and support key business goals across lifecycle marketing. Our use case focuses on owned channels, particularly in-app messaging, to deliver contextual content that aligns with user behavior and preferences.

Using Braze’s cross-channel functionality, we’re able to deliver coordinated messages across email, push, SMS, and in-app—guiding users from onboarding through to their first purchase and beyond. This consistent messaging has improved conversion rates and helped lower our customer acquisition costs