Braze is best
October 03, 2025
Braze is best
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Braze
We use Braze for SMS & Email marketing purposes. We utilize a variety of custom segments, campaigns and complex canvases to meet our different marketing needs for our clients. Most of our segments are created using CSV uploads after pulling data points from our own product reporting systems and we then further these contacts down in the segment using filter options. Our campaigns and canvases then use those segments, along with other attributes, to send either one time or multi-step SMS or email blasts
Pros
- Braze helps us create effective targeting audiences
- Braze helps us create unique marketing flows
Cons
- Being able to work on in the segments tab and campaigns tab on the same screen would be great UI
- Our more consistent user experience through our automated emails has created a more consistent brand recognition for our company
We use Braze reporting tools mostly to provide our analytics to compare campaign or canvas performance metrics
Braze allows for a better ROI on emails sent and a better package of capabilities than what we were using with Mailchimp
Do you think Braze delivers good value for the price?
Yes
Are you happy with Braze's feature set?
Yes
Did Braze live up to sales and marketing promises?
Yes
Did implementation of Braze go as expected?
I wasn't involved with the implementation phase
Would you buy Braze again?
Yes
Comments
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