Overall Satisfaction with Brightpearl
It allows us to combine various business functions in order to reduce time in the administration of our customers' orders, stock management, accounting and relationship management. With it being cloud based, it allows us to use it wherever/whenever. The system provides an easy user interface and an accurate audit trail of historic events.
- Easy to use
- Web based, can be used wherever you are
- Links to web store and other third party applications
- It should not show stock as "ordered" until the order has been sent, not just when it has been built
- It should allow stock that has been ordered, but not received, to be allocated to the customer order to help manage stock better
- It should stop forcing you to see reports that include tax incomes
- Customer database improvement
- More accurate reporting which is live
- Less time spent on administration
Brightpearl was the only online package that integrated with its different functions well and that had the core requirements of SKU management, CRM, order processing and accounting all on an easy to understand clear format.