Item: Broadvoice | GoContact
Rating: 10
Author: Kristal Bent

Overall Satisfaction with Broadvoice

Use Cases and Deployment Scope

We currently use these multiline phones for different departments. New hire phone name changes or phone reactivation.

Pros and Cons

Pros

Quick follow up call after ticket has been placed.
Step by Step explanation on the product.

Cons

Most Important Features

Notifications for voicemails are sent to our office emails.

Key Insights

Do you think Broadvoice | GoContact delivers good value for the price?

Not sure

Are you happy with Broadvoice | GoContact's feature set?

Yes

Did Broadvoice | GoContact live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Broadvoice | GoContact go as expected?

Yes

Would you buy Broadvoice | GoContact again?

Yes

A phone did not have a dial tone and needed to be ready in a short amount of time for a new hire to begin. I got a call back the next day and the representative who was helping had lots of patience to explain step by step where I could find information needed for the product to assist with getting the phone back up and running. I thought this would take a whole day, but in a matter of minutes, the rep walked me through the whole step of the way and get the phone working.

Comments

Please log in to join the conversation

Speedy follow up callback

Modules Used