The voice of the future!
January 24, 2022
The voice of the future!
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- b-hive Virtual Contact Center
Overall Satisfaction with Broadvoice
We purchased our phone system from Broadvoice. We are on the b-hive platform.
- handling technical issues
- Quick response if down time with service
- Be made aware of any issue faced by other clients
- Notification when the system is down
- phone system must be operational 24/7
- Support staff available for critical issues
- Quick response time
- ability to transfer your voice mail to cell phone is most impressive
- allowing us to be accessible to our patients 24/7
Professionalism and friendliness of technical staff.
Follow up to make sure problem was resolved a satisfactory end.
Follow up to make sure problem was resolved a satisfactory end.
Do you think Broadvoice delivers good value for the price?
Yes
Are you happy with Broadvoice's feature set?
Yes
Did Broadvoice live up to sales and marketing promises?
Yes
Did implementation of Broadvoice go as expected?
Yes
Would you buy Broadvoice again?
Yes