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Broadvoice is the right choice
February 03, 2022

Broadvoice is the right choice

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • b-hive Communicator

Overall Satisfaction with Broadvoice

Broadvoice was the third phone provider we switched to in under two years. It was impossible to find reliable call clarity and customer service. Broadvoice has solved every issue and gone above and beyond to ensure continued reliability and support for us. I could not be happier to recommend them.
  • Customer service communication
  • Reliable product and services
  • Timely IT solutions
  • Easier user interface with online software
  • Call clarity
  • Customer experience
  • 24-hour customer care
  • Higher call quality has led to an increase in leads for our property by 11%
We've used several other phone providers in the past and the customer support and call quality have been subpar compared Boadvoice.

Do you think Broadvoice delivers good value for the price?

Yes

Are you happy with Broadvoice's feature set?

Yes

Did Broadvoice live up to sales and marketing promises?

Yes

Did implementation of Broadvoice go as expected?

Yes

Would you buy Broadvoice again?

Yes

I could not be happier with both the service we receive and the customer experience I've had since switching to Broadvoice. It has been so easy since making the switch to get help when needed and their response time is incredible. They have helped with call clarity and we no longer get dropped, static filled calls, which can be embarrassing to say the least.