Affordable VOIP for fast paced radiology facility
August 26, 2022
Affordable VOIP for fast paced radiology facility
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- Sip Trunking
- b-hive Communicator
Overall Satisfaction with Broadvoice
Our facility is a fast paced radiology facility that services Pasadena and surrounding areas. Our move to Broadvoice several years ago has been crucial in providing superior services to our providers and their patient's. Any issues that are encountered with the software are immediately addressed and the versatility of the software has been an added bonus. With the onset of COVID, our Broadvoice service allowed for several of our employees to make a smooth transition to working remotely and this has been invaluable. We look forward to our ongoing partnership with Broadvoice.
Pros
- Mobile App
- Online Portal
- User friendly
Cons
- Connectivity issues
- Messaging for maintenance alerts
- Parking and transferring calls
- faxing and texting
- Call reports and statistics
- Customization
- Ability to work remotely
- Ability to track statistics
- AT&T Business and Spectrum Business (part of Charter Communications)
Our main reason for choosing Broadvoice was the price point and ease of use. Although other services provided more tools and features they where much more than what we actually needed.
Do you think Broadvoice delivers good value for the price?
Yes
Are you happy with Broadvoice's feature set?
Yes
Did Broadvoice live up to sales and marketing promises?
Yes
Did implementation of Broadvoice go as expected?
Yes
Would you buy Broadvoice again?
Yes
Comments
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