Broadvoice phone system
November 08, 2022

Broadvoice phone system

Kevin Wood | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • b-hive Virtual Contact Center
  • b-hive Communicator

Overall Satisfaction with Broadvoice

We have had a great experience with this system

Pros

  • Sends all voicemails to email messages
  • Rolls seamlessly to our cell phones
  • Allows us to call back through the system while we are out of the office.

Cons

  • When you have a problem, you do have to wait on hold for service for quite a while
  • Voicemail going to email
  • Seamlessly transfers calls to our cell phones when we are out of the office
  • It takes no time to manage. It is just there doing its job
This is the best system we have had.

Do you think Broadvoice | GoContact delivers good value for the price?

Yes

Are you happy with Broadvoice | GoContact's feature set?

Yes

Did Broadvoice | GoContact live up to sales and marketing promises?

Yes

Did implementation of Broadvoice | GoContact go as expected?

Yes

Would you buy Broadvoice | GoContact again?

Yes

Overall we think it is a great system and we rarely have had any issues with it

Comments

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