Great VOIP vendor that delivers on what they promise!
December 03, 2022
Great VOIP vendor that delivers on what they promise!
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- b-hive Virtual Contact Center
- b-hive Communicator
Overall Satisfaction with Broadvoice
We used an older Avaya system that was hard to manage and depended heavily on our support vendor for minor changes/fixes. After many issues that would go unresolved and affect our users directly, we decided to move to Broadvoice. Once the system was implemented all our issues were resolved and our users were delighted with Broadvoice. We use Broadvoice for all our VOIP services and utilize the B-Hive app for remote work which makes managing calls a breeze.
Pros
- VOIP
- Mobile App
- Remote Work
- Clear Calls
- Call Reports
- Ease of Use
Cons
- N/A
- VOIP
- Mobile App
- B-Hive Communicator
- Remote Work
- Crystal Clear Calls
- B-Hive Messaging
- Mobile App
- Remote Work
Do you think Broadvoice delivers good value for the price?
Yes
Are you happy with Broadvoice's feature set?
Yes
Did Broadvoice live up to sales and marketing promises?
Yes
Did implementation of Broadvoice go as expected?
Yes
Would you buy Broadvoice again?
Yes
Comments
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