Item: Broadvoice | GoContact
Rating: 8
Author: Verified User

Overall Satisfaction with Broadvoice

Use Cases and Deployment Scope

Phone system with intercoms. Since we are a school we are able to contact each classroom individually and grouped.

Pros and Cons

Pros

fixing issues
quick response
keeping us informed

Cons

more accessible, I've had a hard time getting to the person I need for help.
ability to program our phones

Usability

I personally have not had many issues. Some of my teachers have had issues.

Key Insights

Do you think Broadvoice | GoContact delivers good value for the price?

Yes

Are you happy with Broadvoice | GoContact's feature set?

Yes

Did Broadvoice | GoContact live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Broadvoice | GoContact go as expected?

Yes

Would you buy Broadvoice | GoContact again?

Yes

Other Software Used

QuickBooks Desktop Enterprise, Google Classroom, Jupiter iO

We weren't able to call all classrooms at once; incase of an emergency. Also we don't have to run to each class for students to come to office.
Unfortunate that it all runs off internet since in our remote rural area that service is spotty there leaving phone service spotty.

Broadvoice | GoContact Feature Ratings

Comments

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Great Service

Modules Used