Broadvoice Cloud PBX
September 30, 2024
Broadvoice Cloud PBX
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Broadvoice
We are a small business that uses Broadvoice CloudPBX for our business phone system. We used to have a block of numbers through a telecommunication company which was pretty expensive without many features. Using Broadvoice we moved our block of numbers over, got new phones and many additional features we didn't with the other company we were using at a lower overall cost.
Pros
- Tech support
- Customer service
- Billing issues
Cons
- We have had some issues with the voicemail to email transcription, which could use some work. Sometimes it isn't even close to transcribing the voicemail and we have had times it has been disabled on the account.
- By using the Cloud PBX through Broadvoice compared to AT&T our company was saving at least $150 per month, which only included basic services.
- Broadvoice Cloud PBX provided many additional features than other communication companies I have used at a cheaper cost per month.
Do you think Broadvoice | GoContact delivers good value for the price?
Yes
Are you happy with Broadvoice | GoContact's feature set?
Yes
Did Broadvoice | GoContact live up to sales and marketing promises?
Yes
Did implementation of Broadvoice | GoContact go as expected?
Yes
Would you buy Broadvoice | GoContact again?
Yes
Comments
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