Pledge insurance review of Broadvoice phone system
December 10, 2024

Pledge insurance review of Broadvoice phone system

Edward Fares | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • b-hive Communicator

Overall Satisfaction with Broadvoice

We are an insurance agency with three offices. Since we installed the new phone system by Broadvoice, communication between offices and with our customers has been much easier.
furthermore, Broadvoice saved us a lot of money on our monthly phone bill almost 50% less.

Pros

  • communication between employees throughout our three offices
  • easy of use
  • great customer and support services

Cons

  • larger phone screen with more futures
  • saved my insurance agency a lot of money on my monthly bill.
Ease of use and very dependable

Do you think Broadvoice | GoContact delivers good value for the price?

Yes

Are you happy with Broadvoice | GoContact's feature set?

Yes

Did Broadvoice | GoContact live up to sales and marketing promises?

Yes

Did implementation of Broadvoice | GoContact go as expected?

Yes

Would you buy Broadvoice | GoContact again?

Yes

I believe Broadvoive is well suited for small, medium, or large businesses and comes with money saving on the monthly phone bill.

Broadvoice | GoContact Feature Ratings

Hosted PBX
9
Multi-level Interactive Voice Response (IVR)
9
Directory of employee names
9
Answering rules
9
Call recording
9
Call park
9
Call screening
8
Message alerts
9
Business SMS/External Messaging
9
Mobile app for iOS
9
Mobile app for Android
9
High quality audio
9
High quality video
9

Comments

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