Great tool for developers and testers.
September 18, 2020

Great tool for developers and testers.

EBIN ELIAS | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Solo

Overall Satisfaction with BrowserStack

We are using BrowserStack for the testing of our app on various devices. It has been used by our IT Department. Using BrowserStack, we are able to test our apps in a variety of devices before making them live. BrowserStack helps us to identify issues at the earlier stages and fix it.

Pros

  • Lots of devices available.
  • Easy to manage.
  • Transparent pricing plans.

Cons

  • The price is huge compared to the competitor.
  • Support resolution is a little bit slow even before COVID.
  • Mobile devices are not available in all variants.
  • Our bug issues on live has decreased dramatically.
  • Customer complaints are decreased.
  • Users can now use our app easily.
  • Easy for developers and testers to fix and identify the bugs on our app.
BrowserStack has a lot of features compared to LambdaTest. Also, they offer a trial period which is really cool for getting to know it well. Also, the pricing plans are really straight and easy to understand. BrowserStack is also really fast as compared to others. The overall user satisfaction is really great for BrowserStack.
The support is not that bad, but at times, they are really slow, which needs to be fixed at the earliest.
Great usability! All the needs of the developers and testers are addressed on it.

Do you think BrowserStack delivers good value for the price?

No

Are you happy with BrowserStack's feature set?

Yes

Did BrowserStack live up to sales and marketing promises?

Yes

Did implementation of BrowserStack go as expected?

Yes

Would you buy BrowserStack again?

Yes

BrowserStack is very well suited for almost all types of companies. Their free trial is also really great to test and use BrowserStack for free. The pricing plan is pretty straight forward and is really easy to understand with no hidden cost at all. There are a lot of devices available so that we can test our application on all the systems before shipping them to the customer.

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