BrowserStack

BrowserStack

About TrustRadius ScoringScore 8.1 out of 100
BrowserStack

Overview

Recent Reviews

Testing On the Go!

7 out of 10
January 09, 2022
We use BrowserStack to attain maximum test coverage in terms of mobile devices. It is quite helpful as it has a wide variety of emulators …
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Testing with Browserstack

7 out of 10
January 07, 2022
We use BrowserStack to run our automation tests for web applications. It helps to identify UI issues on different browser platforms. You …
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Verified User
Employee

Get Stacked!

10 out of 10
October 07, 2020
BrowserStack is used by our Development team, Support team and Success team. The advantage of BrowserStack is many. Being a technology and …
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Verified User
Manager

Reviewer Sentiment

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Awards

TrustRadius Award Top Rated 2021
TrustRadius Best of Award, Best Of Customer Support 2021
TrustRadius Best of Award, Best Of Feature Set 2021
TrustRadius Best of Award, Best Of Usability 2021

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Percy - Free

$0

Cloud
per month

Live - Desktop

$29

Cloud
per user/per month

App Live

$29

Cloud
per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.browserstack.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is BrowserStack?

BrowserStack is a software testing platform powering over two million tests every day across 15 global data centers. BrowserStack provides developers access to a cloud platform that allows them to test their websites and mobile applications, across 2,000+ real mobile devices and browsers, in order to replace the need for teams to own and manage an in-house test infrastructure. BrowserStack helps Tesco, Shell, NVIDIA, Discovery, Wells Fargo, and over 50,000 customers deliver quality software at speed.

BrowserStack Features

  • Supported: Testing on 2000+ real mobile devices and desktop browsers—iOS and Android devices, Chrome, IE, Firefox, Safari,and Edge
  • Supported: Test websites hosted on internal dev and staging environments, or behind firewalls, with zero setup or configuration
  • Supported: Test on the real thing—real browsers on real machines with media streaming, developer tools, and keyboard shortcuts
  • Supported: Run tests securely on tamper-proof physical devices and desktop VMs, wiped clean of data after every session
  • Supported: Run hundreds of tests concurrently to speed up the execution time of a test suite by more than 10x
  • Supported: Integrate using popular languages and frameworks—add BrowserStack to a build pipeline using its CI plugins
  • Supported: Debug with video recordings, automated screenshots of errors, text logs, console logs and network logs
  • Supported: Interact with a mobile app on the remote device, just as one would with a device in hand. Tap, scroll, zoom, and swipe
  • Supported: Leverage 15+ native device features like GPS, network simulation, and localization to replicate real user conditions

BrowserStack Video

BrowserStack’s mission is to empower developers to build amazing experiences. We are the world’s leading software testing platform powering over two million tests every day across 15 global data centers. We help Microsoft, Twitter, Barclays, Expedia and over 50,000 customers d...
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BrowserStack Integrations

BrowserStack Competitors

BrowserStack Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish

Comparisons

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Frequently Asked Questions

What is BrowserStack?

India-based BrowserStack offers a platform for live, browser-based functional and usability testing of applications.

What is BrowserStack's best feature?

Reviewers rate Usability highest, with a score of 9.3.

Who uses BrowserStack?

The most common users of BrowserStack are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.

Reviews and Ratings

 (104)

Ratings

Likelihood to Renew (6)

10.0
100%

Usability (15)

9.3
93%

Support Rating (15)

8.6
86%

Reviews

(1-15 of 15)
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November 18, 2020

BrowserStack growth in a small org.

Verified User
Team Lead in Product Management
Information Technology & Services Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Review Source

Support Rating

8
I've not had much direct interaction with the BrowserStack support team. The help and community are great and we've not run into any issue that has really required us to reach out. I guess having a stable and easy to use system means you may never need to contact support.
October 07, 2020

Get Stacked!

Verified User
Manager in Customer Service
Publishing Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Review Source

Support Rating

10
I'm saying a 10 for support for BrowserStack only based on feedback from the development team. I myself have never had to reach out to support for any questions or issues, but others in the company have. From my conversations with them, the support was fantastic and had been a pleasure working with the BrowserStack team.
September 29, 2020

Stack the chips high with BrowserStack!

Verified User
Administrator in Quality Assurance
Non-Profit Organization Management Company, 10,001+ employees
Score 8 out of 10
Vetted Review
Verified User
Review Source

Support Rating

10
I sound like a broken record, but there's not too many negatives to say about BrowserStack. With so many devices nowadays, it's ESSENTIAL to our business to view/test on all browsers to provide the very best customer service. The up-to-date releases always guarantees that the product is supported with any "updates" from any browser or device.
September 26, 2020

Great for Enterprise App and OT Testing

Verified User
Manager in Information Technology
Maritime Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Review Source

Support Rating

6
Support from BrowserStack has been adequate, however, live chat would be greatly appreciated here due to the fact that many of the product's features are meant to be used 'live." Therefore, instantaneous support would be appreciated here as problems encountered can lead to significant delays and defeat the purpose of the platform entirely.
September 20, 2020

Solid Cross-Browser and Device Testing Platform for Web and Digital Agencies

Verified User
Director in Marketing
Marketing and Advertising Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Review Source

Support Rating

9
There is a substantial amount of help articles on the website which provides the information needed to figure out how to do almost anything with the platform and troubleshoot issues that may arise. When support has been needed, they have been responsive and provided the assistance we are looking for. It is a fairly intuitive platform so not a lot of support is needed on a regular basis.
September 14, 2020

BrowserStack is my buddy to deal with customer problems

Mauro Giannandrea | TrustRadius Reviewer
Mauro Giannandrea
DevOps Specialist
BEE by MailUp Group (Computer Software, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Review Source

Support Rating

9
They are a leader in that segment so they have a good support. It's also hard to need support because the software works well and is well designed. My experience with support is very limited but always really good.
You can also find good and good looking guides and their attention to customer satisfaction seems to be real.
September 12, 2020

BrowserStack is an essential tool for anyone developing websites, apps or other digital products.

Mike Muller | TrustRadius Reviewer
Mike Muller
Executive Vice President
Stevens Advertising (Marketing and Advertising, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Review Source

Support Rating

10
BrowserStack is a solid platform that does not need much support. Things just work and it's rare that we do need to contact support. When we do, issues are resolved quickly. This is one of the most solid platforms that we have used. Not much support needed at all because it just works.