Using BrowserStack at a Marketing Agency
June 03, 2024

Using BrowserStack at a Marketing Agency

José Dutra | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Team Plus

Overall Satisfaction with BrowserStack

At our organization, we use BrowserStack to ensure frontend designs are cross browser compatible on both desktop and mobile devices. It helps us identify and fix layout issues, check for accessibility compliance, and test on older browsers when required by specific clients, ensuring a seamless user experience across all platforms.

Pros

  • Live interaction with any website to inspecting, debugging issues directly on remote browsers
  • Local testing feature that allow us to test websites hosted on developmental servers
  • BrowserStack support a vast majority of browsers and OS, including older versions

Cons

  • I have experienced that many times, live testing sessions have latency that slow down the debugging process. Especially websites with many animations.
  • The User Interface and Experience could be improved. It can be overwhelming for new users sometimes.
  • Pricing can be expensive for small organizations that rely on that platform
  • The possibility of testing my web applications locally beforehand
  • Accessibility testing
  • Live debugging
  • It increased test coverage and quality
  • Improved developer productivity
  • Improved User experience
Many challenges. We had limited testing infrastructure of physical devices and browsers available for testing, which made it difficult to ensure browsers and devices compatibility. This resulted in incomplete testing coverage, with potential issues going undetected that led to many bug reports and customer dissatisfaction even after application release.
  • Accessibility Testing
Comprehensive Coverage: Access to a wide range of real devices and browsers allowed thorough manual and automated accessibility testing. Improved Usability: Ensured that our applications were usable by individuals with disabilities, enhancing inclusivity. Consistent Standards: Integration of automated accessibility tests into CI/CD pipelines ensured that accessibility standards were consistently maintained.

Do you think BrowserStack delivers good value for the price?

Not sure

Are you happy with BrowserStack's feature set?

Yes

Did BrowserStack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of BrowserStack go as expected?

I wasn't involved with the implementation phase

Would you buy BrowserStack again?

Yes

Scenario: A development team is building a new e-commerce website that needs to function with no issues across multiple browsers (Chrome, Firefox, Safari, Edge, Opera, Brave, Android) and their various versions. The benefit is that BrowserStack provides a wider range of browsers and Operating Systems that tests the website looking and functioning correctly for all users.

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