Catastrophic ATS & CRM provider, don't buy this!
April 17, 2022
Catastrophic ATS & CRM provider, don't buy this!
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bullhorn ATS & CRM
An absolute catastrophe. Lies during sales pitch Incompetent IT helpdesk Incompetent service provision After several conversations we chose bullhorn. Based on the sales pitch, it best suited our development, working method, and requirements. A wrong decision. During the introduction phase, after the finalization of the contract, we found out that we were lied to on several aspects. For example, the system did not work with us, this was specifically discussed during the purchase interview. Then we were lied to about the further process, or as they call it themselves a human error. They believe that they do not have to resolve this, as it was an individual mistake made by one of their employees. The cost of this mistake for us is approximately €1,500. I advise you to look further, there will be better, user-friendly, and fewer lying parties on the market than this one.
Pros
- Liying
- Not solving issues
- sell their product to you so they earn money!
Cons
- IT knowledge
- Service
- Well trained service employees
- We now own a complete useless tool for a year.
Do you think Bullhorn ATS & CRM delivers good value for the price?
No
Are you happy with Bullhorn ATS & CRM's feature set?
No
Did Bullhorn ATS & CRM live up to sales and marketing promises?
No
Did implementation of Bullhorn ATS & CRM go as expected?
No
Would you buy Bullhorn ATS & CRM again?
No
Bullhorn ATS & CRM Feature Ratings
Using Bullhorn ATS & CRM
we can't use their tool, complete waste of time and money
Complete waste of time and money!
- not useable
- Complete waste of time and money!
- not useable
- if they say what is promised during the buying process it should be awesome
Bullhorn ATS & CRM Support
| Pros | Cons |
|---|---|
None | Slow Resolution Poor followup Less knowledgeable Problems left unsolved Not kept informed Difficult to get immediate help Need to explain problems multiple times Support doesn't seem to care Slow Initial Response |
they don't even understand how to use a CRM for their own customer,
Yes - its one big bug
they don't provide useful help at all
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