Unfair contract terms which auto renew (BEWARE) , Terrible customer service, awful technology (AVOID!)
February 17, 2022
Unfair contract terms which auto renew (BEWARE) , Terrible customer service, awful technology (AVOID!)
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bullhorn ATS & CRM
Doesn't solve any of my business processes, only used an expensive CV database.
Pros
- Storing CV's
Cons
- Contracts - auto renewal for 12 months, if notice is not given 60 days before.
- Clunky system, very slow
- Website integration - Need a team of web developers to integrate website
- Boring user interface, makes CRM system a chorr
- Customer service. No one answers the phone. People take 5 days to get back to you on email, you send another reply to that email, you have to wait another 5 days. Outrageous service.
- No account managers or point of contact for customers. No check-ins to see how I am getting on with the system.
- No return on investment. Now paying for 2 CRM systems as Bullhorn auto-renewed without my knowledge, and after I was told on the phone my contract will put on to a rolling contract
Do you think Bullhorn ATS & CRM delivers good value for the price?
No
Are you happy with Bullhorn ATS & CRM's feature set?
No
Did Bullhorn ATS & CRM live up to sales and marketing promises?
No
Did implementation of Bullhorn ATS & CRM go as expected?
No
Would you buy Bullhorn ATS & CRM again?
No
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