My Review of CaptivateIQ

Item: CaptivateIQ
Rating: 10
Author: David Wells

Use Cases and Deployment Scope

CaptivateIQ is used for commission tracking here at GitLab. It is being used primarily by management and sales. CaptivateIQ gives me a central location for summary and drill down details on commission owed.

Pros and Cons

It's secure and very easy to navigate.
Great summary information on commission.
Ability to quickly and easily drill down on information.

It has everything I need.

Return on Investment

The positive impact is I can quickly and easily locate commission summary payout information any time I want.

Alternatives Considered

I used Exactly before and it was less intuitive and often inaccurate.

Usability

Because it is so easy and intuitive to use. I love that!

Support Rating

I have never had to contact support.

Key Insights

Do you think CaptivateIQ delivers good value for the price?

Yes

Are you happy with CaptivateIQ's feature set?

Yes

Did CaptivateIQ live up to sales and marketing promises?

Yes

Did implementation of CaptivateIQ go as expected?

Yes

Would you buy CaptivateIQ again?

Yes

Likelihood to Recommend

CaptivateIQ works great for me and my peers. It's also a fantastic tool for sales management. It would be helpful if salary payout information was also available on the site so everything is consolidated into 1 place. If that functionality is not coming, there is no need for people who are not in sales to use it unless I am unaware of additional functionality.