I only used for commissions, but it was really good for our needs
July 09, 2022

I only used for commissions, but it was really good for our needs

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with CaptivateIQ

It is a pretty solid piece of software for commissions and allows you to set up multiple packages/templates to easily send out to the team. The software is very intuitive and has a pretty easy learning curve. The integration with DocuSign works well and the routing to different approvers/managers is well done.

Pros

  • Intuitive
  • Easy to navigate
  • Good preview
  • Integration with DocuSign

Cons

  • Better guidance
  • Formulas can follow standard Excel, Google Sheets more
  • Easy updating
  • Accuracy
  • As I didn't work on anything except for commissions, I can't expand much on other areas but for commissions template creation, it is great
I have not used other tools

Do you think CaptivateIQ delivers good value for the price?

Not sure

Are you happy with CaptivateIQ's feature set?

Yes

Did CaptivateIQ live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of CaptivateIQ go as expected?

I wasn't involved with the implementation phase

Would you buy CaptivateIQ again?

Yes

It is very good for setting up multiple commission plans for different levels and allows for each one to be highly customized using formulas. There is a trial and error component to it but it definitely works well when you have it set up properly. The ability to clone is also a great feature.

CaptivateIQ Feature Ratings

Sales compensation plan creation
10
Complex sales crediting
Not Rated
Sales compensation process automation
9
Incentive auditing/regulation compliance
Not Rated
Sales compensation dashboards & forecasting
10
Incentive modeling
Not Rated
Agile incentive strategy
Not Rated
ICM mobile visibility
Not Rated

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