Overall Satisfaction with Celonis
In Finance we heavily use it to optimize our AP processes. We have developed unique dashboards to account for our Knauf-specific processes. Celonis especially helps to uncover hidden potentials in the processing of incoming invoices. We use a tool from FIS together with OCR software to automatically read all the data from the invoice and get rid of the manual work. In a best-case scenario, the invoice would be directly posted because the read parameters match with the approved parameters in SAP. Celonis helps to filter for companies who have low OCR automation rates and help those colleagues to improve their work. Apart from that Controlling also heavily relies on Celonis on a daily basis.
- Improvement of OCR automation rate.
- Identifying Maverick buying.
- Identifying non compliant process variants.
I haven't used or evaluated other process mining tools.
Do you think Celonis delivers good value for the price?
Are you happy with Celonis's feature set?
Did Celonis live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Celonis go as expected?
Would you buy Celonis again?
Celonis works best if the company has at least the same ERP system across most of its subsidiaries. For my last employer, Celonis wouldn't have worked because the ERP landscape was incredibly heterogeneous. They had some systems running from the early 2000s. For this kind of company, it would be hard to extract value from using Celonis because the data quality simply isn't there.