Use Celonis if you can provide the resources for it
November 16, 2021
Use Celonis if you can provide the resources for it

Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Celonis
As we are a partner from Celonis we are implementing it for other customers, mainly in Germany. We address mainly standard questions of the four processes, P2P, O2C, AR, and AP with [analyses] that are available in the EMS Store. We don't do Automation Use Cases that much, it seems that it is hard for the customer to be specific [about] what tasks they wish to automate.
Pros
- Building analysis very fast.
- Make automations very easily.
- Make processes transparent.
Cons
- Make it [easier] for the customer to build analysis and automation (Knowledge Model too complex).
- Hard to say in numbers, but it saves time for the business users, it depends on the use case.
- It makes the process transparent.
I experience that if the Customer Users are at a high age Celonis does not support digital transformation in the organizations, as they are not used to digital tools and also they don't want to train themselves to use them. If the Customer Users are younger I think that it can help, but for that, the Users have to be specific in their requirements for using Celonis and must-have business needs.
Do you think Celonis delivers good value for the price?
Yes
Are you happy with Celonis's feature set?
Yes
Did Celonis live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Celonis go as expected?
Yes
Would you buy Celonis again?
Yes
Comments
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