First Time Celonis User
January 10, 2022

First Time Celonis User

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Celonis

We use Celonis in a myriad of fashions. Our current projects include IT Service Management, Manufacturing Optimization, as well as Order Management / Accounts Receivable Management. In the near future, we are looking to implement Celonis for Supply Chain as well as Learning and Development and many others. Most of the business problems addressed have to do with increasing business efficiency for certain processes but other use cases include helping with testing for the S4 Hana migration as well as pinpointing particular problems in tickets in service management.
  • Training for Data Engineering and Analysts
  • Out of the Box Connectors and Analyses
  • Easy Separation Between Data Jobs
  • Service Now Out of the Box Analyses
  • Versioning / Environments for Dev, QA, and Prod
  • Machine Learning Training
  • The first manufacturing project had reduced batch to batch time

Do you think Celonis delivers good value for the price?


Are you happy with Celonis's feature set?


Did Celonis live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Celonis go as expected?


Would you buy Celonis again?


The scenarios we are using them for which often involve a process that is mostly digital but isn't the easiest to layout is where Celonis is well suited. In addition, we need to be able to improve the process in ways that are not just code-related but rather more process-related. Optimizing code isn't what Celonis does best. In addition, to take full advantage of Celonis, it is best to map out processes and not just use it as a dashboard for data.