First Time Celonis User
January 10, 2022
First Time Celonis User

Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Celonis
We use Celonis in a myriad of fashions. Our current projects include IT Service Management, Manufacturing Optimization, as well as Order Management / Accounts Receivable Management. In the near future, we are looking to implement Celonis for Supply Chain as well as Learning and Development and many others. Most of the business problems addressed have to do with increasing business efficiency for certain processes but other use cases include helping with testing for the S4 Hana migration as well as pinpointing particular problems in tickets in service management.
Pros
- Training for Data Engineering and Analysts
- Out of the Box Connectors and Analyses
- Easy Separation Between Data Jobs
Cons
- Service Now Out of the Box Analyses
- Versioning / Environments for Dev, QA, and Prod
- Machine Learning Training
- The first manufacturing project had reduced batch to batch time
Celonis has allowed us to better improve our business processes by allowing us to mine them. In addition, it has shown us things about our process that we did not even know existed until they were mined.
Do you think Celonis delivers good value for the price?
Yes
Are you happy with Celonis's feature set?
Yes
Did Celonis live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Celonis go as expected?
Yes
Would you buy Celonis again?
Yes
Comments
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