Chatter is obsolete
Overall Satisfaction with Chatter
Before I began using Chatter in this role, the organization as a whole relied far too heavily on Chatter. It was used as a place to store important files, conversations, and information that should be saved in easily searchable areas, preferably files or something outside of Salesforce. Chatter should only be used as a notification system, checking up on tasks, sending the praise, and other non-important matters. We have changed our use habits to more directly match that idea, but some team members still use it far too often.
Pros
- Quick way to check on tasks
- Public way to commend teammates
Cons
- Not searchable
- Sometimes dates are grouped into months, rather than showing the exact date (about a month ago).
- Alerts people
- Has no impact on ROI
Do you think Chatter (discontinued) delivers good value for the price?
No
Are you happy with Chatter (discontinued)'s feature set?
No
Did Chatter (discontinued) live up to sales and marketing promises?
No
Did implementation of Chatter (discontinued) go as expected?
Yes
Would you buy Chatter (discontinued) again?
No
Comments
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