Great payment processor to use worldwide
Updated March 22, 2024

Great payment processor to use worldwide

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Checkout.com

Checkout.com is our main payment gateway when it comes to accepting transactions all over the world. Having clients worldwide, it might be difficult to be able to perform well in terms of payments acceptance. Checkout.com allows our users to successfully make purchases by having a wide selection of processors which allows them to perform well in different countries.

Pros

  • Performing at a high acceptance rate in a variety of countries
  • Advanced reporting practices
  • Easy to use & UX friendly dashboard
  • Great customer service

Cons

  • More advanced ways of viewing useful data (i.e. graphs for AR over time, etc)
  • Higher approval rate
  • Being able to capture payments in more countries
General support team is always friendly, helpful and responding in a timely manner. For bigger scale issues, we can always contact our account manager or other CKO members who are usually also very helpful and are able to assist us. In general, I never had an issue with Checkout's overall support.
Most of the above payment gateways perform well in specific markets but may perform poorer elsewhere. Checkout.com has good acceptance rate in overall most of the countries, allowing us to rely on them on capturing transactions that other payment processors would struggle with.

Do you think Checkout.com delivers good value for the price?

Yes

Are you happy with Checkout.com's feature set?

Yes

Did Checkout.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Checkout.com go as expected?

I wasn't involved with the implementation phase

Would you buy Checkout.com again?

Yes

I think it's great to use for medium or large companies, but I believe it might not be worth considering it for someone smaller due to competitive pricing. Also I heard cases where users had a hard time integrating their software, therefore it might be a good idea to plan accordingly and be ready to dedicate decent dev resources.

Checkout.com Feature Ratings

Payment Gateways
9.0
Fraud Detection
10
API or SDK
8
Recurring Payment Support
9
Billing and Invoicing Support
8
Global Support
10
Payment Form Acceptance
9

Using Checkout.com

8 - Payment Operations - handling refunds, chargebacks, as well as looking into analytics, setting up fraud rules and so on.

Comments

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