Helpful Training Tool
June 10, 2022

Helpful Training Tool

Kevin Anderson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with

  • Call Review
  • Coaching & Skill Development
  • Voice of Customer & Disseminating Success Stories
I use it constantly to review my calls and make improvements to my sales process. Great reference tool and training tool.
  • Recordings are clear.
  • Recordings are easy to navigate.
  • I like being able to see percentage I am speaking vs prospect.
  • Interface can be a little confusing.
  • Tagging function can be confusing.
  • Lots of different ways to search.
  • Data kept by Houzz
Scorecards are used. never used deal notifications. It's easy to use and helpful for me being able to refer to calls and review them prior to follow-ups.
It's an improvement over most call recording services I've used.
Training. Makes training and sharing snippets of calls to share with other reps very easy.
I have not had experience with customer support.
Chorus has been the best so far...

Do you think Chorus by ZoomInfo delivers good value for the price?

Not sure

Are you happy with Chorus by ZoomInfo's feature set?


Did Chorus by ZoomInfo live up to sales and marketing promises?


Did implementation of Chorus by ZoomInfo go as expected?

I wasn't involved with the implementation phase

Would you buy Chorus by ZoomInfo again?


It's been great as a learning tool for me. I like being able to review and see exactly who I had conversations with on a particular day.