Chorus by ZoomInfo for conversational intelligence and time savings
October 14, 2025

Chorus by ZoomInfo for conversational intelligence and time savings

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chorus by ZoomInfo

I use Chorus by ZoomInfo to save time from taking my own notes during meetings and to be able to focus more on the conversations. The solution has saved me so much time and allows me to focus more on revenue, generating activities, rather than typing up a call notes and sending follow up emails

Pros

  • notetaking
  • Identifying opportunities and risks

Cons

  • Automated uploading into Salesforce to make the tasks quicker
  • More precision when it comes to rewriting notes
  • Saves me 5 hours per week writing up notes
  • Saves me between 5-10 hours a week writing emails
The features that have had the biggest impact are the call recording to take notes because this not only saves us so much time from doing the write ups ourselves but also lets us listen to our prospects on calls and understand their needs
It integrates with our call platforms like Teams to record the calls, takes the notes, and uploads them directly into our CRM salesforce! It also integrates with email to send out straight from the call notes.
Some innovative ways we use Chorus by ZoomInfo is by creating aggregated lists of calls which have unique, or exceptional conversations that we share with other sales reps, new sales reps, and managers to highlight positive activity.
Zoominfo and Gong are very similar, but Gong is more focused on pipeline and deals whereas Chorus by ZoomInfo focuses more on the conversational intelligence

Do you think Chorus by ZoomInfo delivers good value for the price?

Not sure

Are you happy with Chorus by ZoomInfo's feature set?

Yes

Did Chorus by ZoomInfo live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Chorus by ZoomInfo go as expected?

I wasn't involved with the implementation phase

Would you buy Chorus by ZoomInfo again?

Yes

Chorus by ZoomInfo is useful for sales teams or other client facing teams who spend too much time taking notes and then having to manually input them into their system. It’s also useful for picking up signals on conversations

Chorus by ZoomInfo Feature Ratings

Speech-to-Text Transcription
9
Keyword Detection
8
Sentiment Analysis
5
Speaker Diarization
Not Rated
Call Recording Playback
9
Call Summarization
9
Conversion Metrics
Not Rated
Keyword Search & Retrieval
7
Call Tagging
Not Rated
Integration with CRM Systems
8

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