Overall Satisfaction with ChurnZero
ChurnZero helps us understand our customers and automate the communications with them. Allows us to understand what they are using and engage them with all the features so we minimize churn. With ChurnZero we established our onboarding process and can follow it in detail with every new customer.
- Automate messages depending on usage, country, type, plan, etc.
- Getting a proper onboarding process in place
- Understand users
- Dashboard of Team activities
- Dashboards in general
- Better use of time for our customer success manager and executives.
1 to 5 people