ChurnZero helps us understand our customers and automate the communications with them. Allows us to understand what they are using and engage them with all the features so we minimize churn. With ChurnZero we established our onboarding process and can follow it in detail with every new customer.
If you want to establish and follow an onboarding process, measure usage in detail, have the control on every customer and make more efficient communications with customers, ChurnZero is the way to go. Every customer success team should have it.