ChurnZero's Biggest Fanhttps://www.trustradius.com/customer-successChurnZeroUnspecified9.1771012019-04-20T02:02:03.370Z
April 19, 2019
ChurnZero's Biggest Fan
Score 10 out of 101
Overall Satisfaction with ChurnZero
It is being used across the entire organization. On the Training side, we use it to ensure our clients are benefiting from our training. Using ChurnZero allows us insight into the specific areas they are spending the most time on with our software, setting up alerts to ensure that we are touching base with clients not using our software, and plays to be sure we are reaching the correct people.
- I am able to report on additional metrics of client usage that I never could before.
If you are looking for detailed information on how your clients are using your software, this tool is the perfect fit. As someone who has never worked with a software like ChurnZero before, after one call with Abby, we felt like we had been using it for years. It is easy to use and incredibly valuable at providing details on how and how often clients are using our software. It also allows us to get directly in front of the user by easily adding pop-ups in our software.