ChurnZero is a game changer
May 12, 2022
ChurnZero is a game changer
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with ChurnZero
We use ChurnZero to organize and track each of our customer accounts. Integrating Salesforce, ZenDesk, and surveys we have access to pertinent information that we can quickly act on and plan for. The use of plays and alerts in conjunction with the external disparate systems allows us to stay on track and engaged.
- Alerts
- Segments
- To Dos
- Plays
- Quick access to meeting notes.
- Would like integration with Outlook tasks.
- The ability to "pin" the sidebar open would be nice.
- Our CS team has grown to support more customers.
- I personally have not experienced churn
- More information is quickly available.
Do you think ChurnZero delivers good value for the price?
Not sure
Are you happy with ChurnZero's feature set?
Yes
Did ChurnZero live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of ChurnZero go as expected?
I wasn't involved with the implementation phase
Would you buy ChurnZero again?
Yes