Especially useful if Windows is your primary OS
April 09, 2021

Especially useful if Windows is your primary OS

YagneshKumar Patel | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Cisco AnyConnect

Cisco AnyConnect is being used across our entire department. Cisco AnyConnect is used to get us connected to our corporate and regional secured VPN to access our internal servers. One of the main problems that Cisco AnyConnect helps us with as a company is that it gives us a secured connection to access our customers' crucial data and we use Cisco AnyConnect on a daily basis. Moreover, different departments log into Cisco AnyConnect, which enables us to resolves our clients' issues really quickly.
  • Verifies Authorized Users Only--This security feature gives access to that user only
  • Access from anywhere--Whether I am on a public IP or private IP or even using my mobile hotspot, I am able to connect to my secured servers via Cisco AnyConnect securely
  • Stable Connection--Cisco AnyConnect has a stable connection in an event when I lose Internet connectivity
  • MacOS platform--Cisco AnyConnect, at this point, is not available to Macs
  • UI needs an upgrade--looks outdated; other VPN's have better looking UIs
  • Resolve customer issues faster--with Cisco AnyConnect, I can quickly log in and resolve an issue
  • Cisco AnyConnect gives us the ability to securely access our data
Cisco AnyConnect has easy-to-follow instructions. I am able to connect by just following on-screen instructions to hop on the VPN right away. The tabs for firewall and other areas of Cisco AnyConnect are also helpful to check/uncheck any setting based on user preference. I would really hope that Cisco AnyConnect has a better UI look. That is why my rating is 7. Cisco AnyConnect's UI has not changed much, if at all, but it would be helpful to have a better look. Also, it would add to the rating if MacOS had the ability to use Cisco AnyConnect.
Cisco AnyConnect has greatly benefited our organization by giving us a secure-access connection to our servers. When it comes to security, it's a huge task. We want our data and connection to be secure and Cisco AnyConnect offers that, but also it offers more helpful features. Our department has benefited in the past few years when using Cisco AnyConnect. We haven't ever lost connection and the app was never down.
I have not used Cisco AnyConnect's customer support. But I would give it a 10.
Cisco AnyConnect is way better I feel like compared to others I mentioned above, Cisco AnyConnect has better connectivity, it's stable, it does not take up that much RAM, and, all in all, it's great. Cisco AnyConnect, in terms of pricing, is great as well. With Azure VPN Gateway, I have felt the loss of connectivity in the past but I would want to stick with Cisco AnyConnect.
In most cases, Cisco AnyConnect is useful when your organization has Windows as its primary OS. Cisco AnyConnect shines in this area--you can get most of the day-to-day tasks completed via Cisco AnyConnect. But, if your organization has Mac as its primary OS, then Cisco AnyConnect is not useful. In my case, our organization uses Windows OS, so using Cisco AnyConnect is what our organization wanted to use from the get-go.