Jabber On The Hunt
April 21, 2021

Jabber On The Hunt

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review

Overall Satisfaction with Cisco Jabber

We are using Cisco Jabber within our infrastructure for [the] implementation of a secure communication network. It is used by personnel across multiple departments of Government to provide a way to communicate with each other with a level of confidence. The business model it solves is that it allows us to have the ability to install the product on Android phones and seamlessly connect it with our infrastructure to provide appropriate and secure services to clients.
  • Good Debugging
  • Customizable
  • Simple UI
  • Secure Capability
  • Sometimes laggy
  • Sometimes jittering
  • Secure communication.
  • Getting colleagues from multiple groups to work together.
We selected Cisco Jabber because it is more customizable. It gives us the ability to customize it and implement our own security features within our infrastructure such as installing our own certificates. The other products selected are more for personnel use. They aren't as customizable as Cisco Jabber. We also selected Cisco Jabber because of their support and their ability to answer all our questions fairly quickly. Cisco also worked with us with the implementation of our solution.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

Cisco Jabber is well suited for organizations that want to implement their own custom solution for a communication line. Cisco Jabber does a good job by allowing the organization to fully customize its settings and implement appropriate certificates to help with the activity of providing a secure communication line. Cisco Jabber is not suited for places [where] no data/Wi-Fi exist[s].

Webex App Feature Ratings

Mobile Access
9
Search
9
Chat
8
Notifications
9
Discussions
9
Video files
5
Audio files
7
Document collaboration
7