Meraki - Simple SD-Wan
December 06, 2021

Meraki - Simple SD-Wan

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • MX64
  • MX64W
  • MX67
  • MX67W
  • MX67C
  • MX250
  • MS210, MR44, MR42, MV12W

Overall Satisfaction with Cisco Meraki MX

Our company has 100+ branch locations. We use Cisco Meraki as our SD-WAN to connect the branch locations to our data center or our warm site in case of an emergency. Each location has two Internet circuits that the Meraki load balances. These internet circuits vary based on availability; broadband, T1, or cellular. We currently have some sites using cellular Internet as a failover as well as using the Meraki MG21 with only cellular Internet.
  • Ease of Setup - each device takes a few minutes to deploy from the Meraki web portal. Once a device connects to the Internet it automatically downloads the assigned configuration.
  • Ease of Management - One web interface that shows all of our devices that are categorized by the site. We use templates to make large changes quickly.
  • Ease of Contract - All the Meraki devices share a support contract. With the Meraki model, we only have one support contract to renew.
  • Reliability and Support - Meraki monitors the health of the device and ships replacement devices quickly.
  • User Management and Logging - With the Meraki dashboard, you can control user setup. A user is created and then assigned roles. All changes are logged in the Meraki dashboard. This eliminates the need for a Radius server.
  • Advanced Features - With the ease of use of Meraki it can lack some advanced features. There are some features that are not present, for the most part, it has the features needed.
  • Detailed Firewall Logs - Firewall logs can be a little hard to search.
  • Pricing - Meraki is starting to have more competition. These new competitors may offer better pricing.
  • Meraki Magic - At times it can be hard to troubleshoot some of what is going on in Meraki.

Do you think Cisco Meraki MX delivers good value for the price?


Are you happy with Cisco Meraki MX's feature set?


Did Cisco Meraki MX live up to sales and marketing promises?


Did implementation of Cisco Meraki MX go as expected?


Would you buy Cisco Meraki MX again?


  • Meraki has increased availability by quickly replacing failing or failed devices.
  • Meraki has increased security at each site by including the AMP firewall.
  • Meraki has increased availability by load balancing internet circuits and using QoS. These are not unique features but Meraki has simplified the process.
The ease of the Meraki dashboard has allowed us to have less technical staff work and troubleshoot networks. Our helpdesk uses read-only accounts to be able to view the status of a network and the connected devices. When Meraki has shipped a replacement product we have been able to swap the device with no setup or allowing us to take less downtime.
We have purchased Cisco Umbrella and have started to integrate this with Meraki to provide secure DNS to help protect our company. Meraki integrates using an API key with Cisco Umbrella.
With our Cisco Meraki, we primarily use templates to manage devices. At times we have devices not bound to a template for unique circumstances. At times it feels like I would like to make a change to one device but since that device is connected to a template that change may affect all devices. This may be my own inability of understanding how to make fine-grain changes.
We compared VeloCloud. The product seemed fine. Outside circumstances made us not use VeloCloud. We are currently evaluating FortiGate and FortiAP for specific and unique locations along with Sophos SG Firewall and AP. Although we plan to add a competitor we are not planning on removing Meraki's.
Meraki MX is great for multiple branch location sites. This is especially true if there is no technical staff present to troubleshoot or console into a rogue device. Previously we would make a change that may lock us out of a device which would require someone at a location to unplug a device with a configuration that was not saved in order to revert our changes. Meraki MX also works well for monitoring and Managed Service Providers. Meraki allows Managed Service Providers to have sub-estates to segregate customers. Currently, we pay a third party to monitor our Meraki networks.

Cisco Meraki MX Feature Ratings

Identification Technologies
Visualization Tools
Content Inspection
Not Rated
Policy-based Controls
Not Rated
Active Directory and LDAP
Not Rated
Firewall Management Console
Reporting and Logging
High Availability
Stateful Inspection
Not Rated
Proxy Server
Not Rated