Use Meraki SM Everyday and Would be Lost Without it!
May 04, 2023

Use Meraki SM Everyday and Would be Lost Without it!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Meraki SM

We use Meraki SM with our mobile devices and tablets to help manage and track the devices. Our main use is for managing settings and apps for a better end user experience. Also, if a phone becomes lost or is stolen we are able to lock down to avoid the loss of company and personal data, or to track the device down if need be.
  • App Management
  • Push settings remotely
  • Enrollment
  • Remote lock or wipe of device
  • email profile push
  • push paid apps - Mostly Apple via VPP
  • Android sometimes has small bugs but normally easy to work around or fix
  • Android and Meraki SM sometimes fight each other and in doing so can break settings

Do you think Cisco Meraki SM delivers good value for the price?

Yes

Are you happy with Cisco Meraki SM's feature set?

Yes

Did Cisco Meraki SM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cisco Meraki SM go as expected?

I wasn't involved with the implementation phase

Would you buy Cisco Meraki SM again?

Yes

  • Phone setups are faster, saving time and money
  • Being able to push apps remotely saves time and money
  • Being able to remote wipe or lock a phone really can be invaluable. big, big, ROI
Pushing settings to all devices is very easy, There are bulk update utilities built into the dashboard or even tags that can be pushed to targeted devices. Pushing apps to phone is easy as well, just add a tag attached to the app and wait for the SM Client to poll and download the app.
We use primarily Meraki for our network infrastructure. One nice feature is being able to push the SSID(Wi-Fi) settings to phones. So users are able to auto connect to any of our locations that have our tunnel running to. I like to use Meraki for pretty much anything that I am able to.
Pretty much anywhere you have internet you can access the dashboard. Obviously, the device you are setting up or trying to push settings to will need to be on the internet in some way or another. Luckily if you don't have Wi-Fi accessible, most mobile device will be able to connect via cellular. Which means you can configure remotely from pretty much anywhere.
JAMF was actually a really good platform but JAMF was built and designed for apple devices which did not help us with Android. At one point we needed JAMF because of the MACs that we handed out (Only like 3 MACs). Eventually it made more sense to just move the MACs over to Meraki because we were able to manage everything in one spot and Meraki tested pretty well with MAC support.
We use SM everyday and and would hinder my job if we did not have SM implemented.
That right there is enough to pay for itself time and again. Not only ease of management but we are able to assist end users efficiently and with ease, with the use of SM.