Cisco Webex Calling Review
Overall Satisfaction with Cisco Webex Calling
We utilize it for company-wide voice communications.
- High quality.
- Reliable.
- Simple to manage.
- Complicated buying tiers.
- Helped us to consolidate our communications platform into a single solution for chat, voice, and collaboration.
- Saves time communicating via multiple platforms and finding where messages are stored.
- Reduced our overall spending on communication services.
Overall there have been instances where support was lacking initially on the product, and the onboarding time was much longer than anticipated and committed. There have been several Cisco employees very willing to help, but few had the ability to actually do the work.
Do you think Webex Calling delivers good value for the price?
Yes
Are you happy with Webex Calling's feature set?
Yes
Did Webex Calling live up to sales and marketing promises?
Yes
Did implementation of Webex Calling go as expected?
No
Would you buy Webex Calling again?
Yes
With the integration of Meetings, Teams and WebEx Control Hub, the platform provides several advantages over BroadSoft UC-One. With the App Hub and Control Hub, administering the product is much easier. The addition of Quality Monitoring per location is a significant improvement over UC-One as well.