Cisco Webex Calling Review
December 09, 2019

Cisco Webex Calling Review

Miguel Rodriguez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Cisco Webex Calling

We are part of Bradesco Bank with our business core in Brazil. Cisco Webex Calling helps us hold meetings between Mexico and Brazil. In this way, we can shorten the distance and work together with our corporate headquarters. We also have an office in Mexico City that we also interact with through Cisco Webex.
  • Centralize administration
  • Strong security
  • Great call quality
  • Price
  • Meeting capacity for calls
  • Reduction in travel expenses.
  • Speeding up meeting/project times.
I'm not in direct contact with the Cisco support team.

Do you think Webex Calling delivers good value for the price?

Yes

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex Calling go as expected?

Yes

Would you buy Webex Calling again?

Yes

Well suited for meetings with partners and customers where participants are in different geographical areas. It is great to share files and presentations, and this saves time and money for all parties. From my point of view, it's the best option for remote support sessions. I do not recommend it if you only need to use it for calls.

Webex Calling Feature Ratings

Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
Not Rated
Call reports
9
Directory of employee names
9
Answering rules
9
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Video conferencing
Not Rated
Audio conferencing
8
Video screen sharing
10
Instant messaging
Not Rated
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated