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Business Continuity with Webex Meetings
Updated October 07, 2020

Business Continuity with Webex Meetings

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller

Overall Satisfaction with Cisco Webex Meetings

Webex Meetings is the #1 global conferencing solution for internal and external audio, video and content sharing for smaller Teams to Townhall Meetings. Starting with an onPrem Webex we are using it now as a cloud service. In the days of COVID-19 a reliable video solution for working from home becomes even more important.
  • Ease of use.
  • Secure.
  • Standard-based SIP.
  • Market leader.
  • Business continuity.
  • Reduce travel expenses.
Vendor responds in a very timely manner. Depending on the level of the problem issues are mostly resolved quickly.
Cisco Webex Meetings is used company wide, even though we use also other tools like Cisco Webex Teams and Microsoft Teams.
  • Cisco Unified Communications Manager
  • Office 365
  • Cisco Webex Devices
For an experienced engineer the integration is quite easy and well documented.
Open Standards to other vendor solutions with SIP Video Calling. 25 People Grid View.
Well suited for audio, video and content sharing for more then 2 people internally or for at least 2 people externally. People can connect with the device of their choice. Phone, browser, client, PC, MAC, smartphone, video device, Skype for Business, SIP Clients.

Webex Meetings Feature Ratings

9.5
High quality audio
10
High quality video
10
Low bandwidth requirements
8
Mobile support
10
9.5
Desktop sharing
10
Whiteboards
9
10.0
Calendar integration
10
Meeting initiation
10
Record meetings / events
10
Slideshows
10
9.3
Live chat
9
Audience polling
10
Q&A
9
10.0
User authentication
10
Participant roles & permissions
10

Cisco Webex Experience

The automatic noise suppression is a very handy feature, especially nowadays, where everybody is working from home with all that background noises (barking dogs, etc.).
Real-time transcription would be a nice feature,if it will be avaible in more languages, which is a requirement for global companies.
It is the same with all the Webex Assistant features, they need to support english, german, frence, spanish at least for a higher adoption.
The integration of webex in an existing cisco environment is important. This includes Hybrid Calling for video devices, CUCM Calling for the unified client, hybrid calendar for video devices to enable on button to push. It also includes Video Mesh for Bandwith optimisation and Edge Audio for reduced PSTN costs.
Of cause security is one of the key facts when choosing the best meeting platform. This means built in security with end-to-end encrypted meeting options. But it is also important that the service is userfriendly so that every employe consumes the service instead of using unsecured services #shadow-it. Combining theese facts with the requirement to collaborate boarderless with externals with the maximum possibility of interoperability is something webex can offer.