Secure file storage and sharing solution for remote teams
October 08, 2019

Secure file storage and sharing solution for remote teams

Heather Neisen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Citrix ShareFile

We are a remote team that uses Citrix ShareFile as our "filing cabinet" for all our documents and shared client work. We also use it as a storehouse for our internal training, marketing, and other commonly used documents.
  • Great security features when sharing folders or files.
  • Works offline and allows for collaboration on documents.
  • Easy to organize folder structures.
  • We have had some issues transitioning from Dropbox with syncing errors or corrupt files. Not as smooth as expected.
  • Some files only work on a web browser instead of desktop app (support is easy and helpful, but still this has been an issue and time drain).
  • Positive - sharing files/folders with clients that "expire."
  • Positive - visibility into what clients download.
  • Negative - some difficulties accessing files offline.
Our main determination of moving to Citrix ShareFile is the recognized security features. ShareFile was created with this in mind and went out of their way in the sales process to help us understand their features. We also work with many large healthcare organizations so this was a major priority for us.
Incredible. No one likes to take time to have to call support (we want it just to work), but when I have had to, my problems have gotten fixed quickly and accurately.

Do you think Citrix ShareFile delivers good value for the price?

Yes

Are you happy with Citrix ShareFile's feature set?

Yes

Did Citrix ShareFile live up to sales and marketing promises?

Yes

Did implementation of Citrix ShareFile go as expected?

No

Would you buy Citrix ShareFile again?

Yes

Citrix ShareFile is a secure file storing and sharing solution for a small, remote team like ours. It has the functionality and security that larger clients and companies need while still being an affordable solution. If sharing folders and files with clients in a secure manner while also securely storing internal documents is a need, this solution hits the mark.

Citrix ShareFile Feature Ratings

Versioning
Not Rated
Video files
Not Rated
Audio files
Not Rated
Document collaboration
8
Access control
9
File search
10
Device sync
10
User and role management
10
File organization
10
Device management
10
Performance
7
Reliability
7
Storage Reports
Not Rated