Overall Satisfaction with Citrix ShareFile
We are a remote team that uses Citrix ShareFile as our "filing cabinet" for all our documents and shared client work. We also use it as a storehouse for our internal training, marketing, and other commonly used documents.
- Great security features when sharing folders or files.
- Works offline and allows for collaboration on documents.
- Easy to organize folder structures.
- We have had some issues transitioning from Dropbox with syncing errors or corrupt files. Not as smooth as expected.
- Some files only work on a web browser instead of desktop app (support is easy and helpful, but still this has been an issue and time drain).
- Positive - sharing files/folders with clients that "expire."
- Positive - visibility into what clients download.
- Negative - some difficulties accessing files offline.
Our main determination of moving to Citrix ShareFile is the recognized security features. ShareFile was created with this in mind and went out of their way in the sales process to help us understand their features. We also work with many large healthcare organizations so this was a major priority for us.
Do you think ShareFile delivers good value for the price?
Yes
Are you happy with ShareFile's feature set?
Yes
Did ShareFile live up to sales and marketing promises?
Yes
Did implementation of ShareFile go as expected?
No
Would you buy ShareFile again?
Yes