Secure file storage and sharing solution for remote teams
October 08, 2019

Secure file storage and sharing solution for remote teams

Heather Neisen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Citrix ShareFile

We are a remote team that uses Citrix ShareFile as our "filing cabinet" for all our documents and shared client work. We also use it as a storehouse for our internal training, marketing, and other commonly used documents.
  • Great security features when sharing folders or files.
  • Works offline and allows for collaboration on documents.
  • Easy to organize folder structures.
  • We have had some issues transitioning from Dropbox with syncing errors or corrupt files. Not as smooth as expected.
  • Some files only work on a web browser instead of desktop app (support is easy and helpful, but still this has been an issue and time drain).
  • Positive - sharing files/folders with clients that "expire."
  • Positive - visibility into what clients download.
  • Negative - some difficulties accessing files offline.
Our main determination of moving to Citrix ShareFile is the recognized security features. ShareFile was created with this in mind and went out of their way in the sales process to help us understand their features. We also work with many large healthcare organizations so this was a major priority for us.
Incredible. No one likes to take time to have to call support (we want it just to work), but when I have had to, my problems have gotten fixed quickly and accurately.

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Citrix ShareFile is a secure file storing and sharing solution for a small, remote team like ours. It has the functionality and security that larger clients and companies need while still being an affordable solution. If sharing folders and files with clients in a secure manner while also securely storing internal documents is a need, this solution hits the mark.

Citrix ShareFile Feature Ratings

Not Rated
Video files
Not Rated
Audio files
Not Rated
Document collaboration
Access control
File search
Device sync
User and role management
File organization
Device management
Storage Reports
Not Rated