Collaborate Easily with Vendors
April 15, 2019

Collaborate Easily with Vendors

Jennifer Carrigan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Citrix ShareFile

We utilize Citrix ShareFile mainly to share files across different firms. We are commercial real estate owners, and we need to work with floor plans every day. We work with architectural firms and brokerage firms that both need daily access to our floor plans, and we need a way for architects to provide us with our most up-to-date floor plans. This is a way for different firms to share files without us giving access to our servers. Secondarily, we use it for emailing large files or for maintaining some large marketing materials.

Pros

  • Allows folks from different firms access to the same files in a secure fashion
  • Provides a way to email extremely large files easily
  • Easily synchs with my desktop

Cons

  • I'd like to be able to group users and manage their permissions in one swoop
  • I'd like to be able to scroll through images more easily
  • It cuts out an entire administrative assistant position to be able to grant access to certain files to our vendors
Cost is the main reason that we went with Citrix ShareFile. Both have the functionality that we need. Dropbox is more robust (though Citrix ShareFile is catching up), but we have no need for the more robust features. We were essentially able to have 1 additional user for free at Citrix ShareFile compared to Dropbox.
I do find their handling of images clunky. Other than that, it performs its tasks seamlessly for me.
I think it's incredibly user friendly. When folks come to me for help with the program, it's generally inane issues like forgetting their password. It's been extremely rare that there was any actual issue with the software.
Seamlessly sharing information with vendors is a high point. Citrix ShareFile is always introducing new features, including options to have electronic signatures gathered or to create workflows within a team. I do feel like the workflows are a secondary feature, but have honestly not implemented them at my firm, so can't truly speak to them.

ShareFile Feature Ratings

File Sharing & Management
7.5
Versioning
Not Rated
Video files
Not Rated
Audio files
Not Rated
Document collaboration
8
Access control
8
File search
6
Device sync
8
Cloud Storage Security & Administration
8.0
User and role management
8
File organization
8
Device management
8
Cloud Storage Platform
8.7
Performance
8
Reliability
10
Storage Reports
8

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