Newbie at ClickUp
July 09, 2020

Newbie at ClickUp

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

I use ClickUp as our project management system to have my activities in order, my teams', and get clients in on projects in progress.
  • The free version is quite capable and it offers most features that anyone would need from it.
  • It has innovative improvements on a weekly basis.
  • It's best for managing projects in a growing business.
  • It's slightly complicated; you could provide tutorials.
  • Makes it hard for clients to use it who are unaware of it
  • It has definitely increased efficiency.
  • It has significantly reduced the communication gap.
  • ROI has increased because client engagement is so much easier.
I haven't really had to use the customer support but they do have some useful articles on task views and other functionalities.

Do you think ClickUp delivers good value for the price?


Are you happy with ClickUp's feature set?


Did ClickUp live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ClickUp go as expected?

I wasn't involved with the implementation phase

Would you buy ClickUp again?


ClickUp is best suited for people who have used project management software before and need an upgrade to balance several projects and several teams at the same time. Especially for designers with side businesses and teams for each arm.

ClickUp Feature Ratings

Task Management
Gantt Charts
Team Collaboration
Support for Agile Methodology
Support for Waterfall Methodology
Document Management
Timesheet Tracking