Great platform with room for improvement
May 23, 2021

Great platform with room for improvement

Pedro Pereira | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

It’s being used as a CRM, a work schedule, and a space to write down ideas and creativity. ClickUp is a service that will keep all your files, folders, notes, and documents in one place, allowing you to operate your business from one platform.

This online service also ensures safe storage of all documentation and can be accessed from a mobile, tablet, or desktop. It’s perfect for on-the-go use or to manage and run day-to-day processes.
  • ClickUp allows you to set deadlines, assign tasks, and personalize spaces to suit the nature of your business.
  • It offers a variation of views, meaning you can work from task lists, timelines, mind maps, and more!
  • ClickUp allows you to embed and upload media. This is why I use it to plan my social media posts. I’m able to refer to other media that inspired me (e.g., a YouTube video)!
  • ClickUp can be slightly tricky for the average new user. I stay up to date with technology; however, a new user might take a little while to pick it up.
  • Pinning a view permanently shouldn’t be a paid feature.
  • I don’t like the pricing structure; I feel there’s too high a price margin between packages with little difference in functionality.
  • Spaces (in particular organization of these spaces)
  • Embed feature
  • Different view options
  • Return on investment
  • Growth on social platforms (social proof)
  • Improved productivity
ClickUp offers more functionalities over the competition.

Offering the opportunity to view each space in a different format--be it a timeline or a calendar--allows any entrepreneur a foundation and safe space to work from online.

ClickUp is certainly an application that offers more in terms of complexity, you can really personalise each board to serve any business in any niche.

Do you think ClickUp delivers good value for the price?


Are you happy with ClickUp's feature set?


Did ClickUp live up to sales and marketing promises?


Did implementation of ClickUp go as expected?


Would you buy ClickUp again?


ClickUp has been fantastic in running my daily operations. It has helped me streamline my processes and has been fantastic at helping me organize my time.

I am a little hesitant about bringing my team across to this platform, as others have proved more useful! Whilst I do appreciate that this is a service that’s run by a business, I think there should be a little more to the plan.

Overall, it’s a great platform, but there is certainly room for improvement.

ClickUp Feature Ratings

Task Management
Resource Management
Workflow Automation
Team Collaboration
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
Email integration
Not Rated
Mobile Access
Timesheet Tracking
Not Rated
Project & financial reporting