ClickUp the best Productivity System on the market!
November 25, 2022

ClickUp the best Productivity System on the market!

Lewis Norwood | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

We use ClickUp as our main CRM, Project Management Database, and Goal Setting Space. Before ClickUp, we used Google Workspace which was really messy and disjointed, we were also using a number of different CRM Databases, and it was difficult to navigate who was responsible for what, and where things we stored.

With ClickUp, this has all been resolved. As a company, we are so much more productive, we save time from pointless meetings, we have reduced the number of internal emails to nearly 0, and we have OKRs the teams and organisation is aligned to!
  • Everything is stored and categorised in simple easy to find locations
  • Dashboards give you a snapshot view of performance
  • Time tracking allows you to understand milestones and durations
  • Automations save time repeating the same job over and over
  • We are so much more productive
  • We have the ability to track time on projects to make sure we are profitable
  • The whole company has aligned goals which everyone can access
We love the whiteboard feature. It's like being in a team meeting and having an actual whiteboard in front of you! You can draft up processes, review timelines, look at your Value Added Productions Systems.
We recently used it to map out our client journey, this helped us understand where we were falling short and what new processes we needed to put in place to succeed.
Automations mean we no longer need to complete repetitive tasks. We have an automation set up so when a customer submits a bug to us, they get an automated email from ClickUp, then as we move it through the support pipeline, they get emails on progress. Everyone in the team from the Account Exec to the Web Team can look at the ticket and see where we are with work. Everyone is kept in the loop with the notifications feature.
It's on a different level, the principle might be the same, however, ClickUp has so many more features and is constantly looking at new ways to improve their offering.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

We have been able to produce templates to help our internal teams with onboarding new clients. No longer are we looking back at notes or referring to a Google Doc.
Dashboards have given us the ability to see finances, issues and project progress at a glance. Automations can even send emails, we can keep clients updated at a click of a button on milestones.

ClickUp Feature Ratings

Task Management
10
Resource Management
10
Gantt Charts
10
Scheduling
10
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
10
Document Management
10
Email integration
10
Mobile Access
8
Timesheet Tracking
10
Project & financial reporting
10