Excellent for both simple tasks and complex project management
February 04, 2023

Excellent for both simple tasks and complex project management

Matthew Lampo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

Project and task management across all departments. Large strategic projects with complex Gantt charts to relatively simple workflows are all handled inside ClickUp. Documentation is visible and searchable, automations enabled to make redundant tasks and approvals simple.
  • Automations for workflow
  • Customizable from simple checklists to complex Gantt charts
  • Automatic notifications and visibility for approvals
  • Attachments must be downloaded to print
  • Notifications must be configured per user and no global defaults can be altered
  • Too early to have metrics, perceived improvement in project completion and productivity
Elimination of emails for most project communications has been beneficial. Email is where tasks get lost and forgotten. Projects are more easily tracked and kept on schedule.
Automations have simplified most of our approvals that can be handled online. Elimination of paper signatures is beneficial, both from a paper elimination standpoint but also from a productivity standpoint.
Better/easy automation and setup for custom spaces and fields. More customization features such as ID numbers for tasks. Very simple onboarding while others needed large fees, months of setup and/or additional software requirements. Love that this is all web based.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

ClickUp enables simple task management and complex project management in one platform that encourages effective team collaboration. Customizable for every department to fit their specific needs with user created fields and automation. Assignments can be viewed easily either through web or mobile versions. Tagging makes it easy to request and document approvals, comments and overall project history. Good document storage capability with smart features such as integrated tasks and lists. For extremely complex construction or multi-year project management it may lack some power but should be suitable for most organizations. Love the help features, chat with support and use cases.

ClickUp Feature Ratings

Task Management
8
Resource Management
Not Rated
Gantt Charts
7
Scheduling
Not Rated
Workflow Automation
8
Team Collaboration
9
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
7
Email integration
Not Rated
Mobile Access
8
Timesheet Tracking
Not Rated
Project & financial reporting
Not Rated