Probably the most used tool aside from my email right now
April 02, 2025

Probably the most used tool aside from my email right now

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

We use ClickUp mainly as a project management tool. It helps us keep on task, be aware of deadlines, track activity and progress, and plan for the future! I mainly use it for project planning purposes, using Gantt charts to chart the way forward for my team. But I also use it to keep tabs on my own tasks so I can document what I'm spending my time on.

Pros

  • Extremely customisable fields, statuses, stages. Really easy to tailor to the business' needs
  • Intuitive and useful features like dependencies and automatically adjusting tasks that are linked to one another

Cons

  • The gantt chart view only zooms lengthwise. It makes it a little tedious to see tasks vertically
  • The team definitely is more on task!
  • Easier to track the progress of a project and see its interaction with the grand scheme of things
  • Great for planning ahead
The ability to add tasks to different lists is probably one of the most useful features here. It allows different departments to have sight of the main tasks or milestones, while being able to add their own tasks to their lists.
User interface, customisability, user experience

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

ClickUp is very well suited as a project planner as it was likely designed as one. It's highly customisable in terms of the fields and views, which makes it flexible in different departments. However, it is not so suited as a CRM tool for sales teams when they need to track leads.

ClickUp Feature Ratings

Task Management
9
Resource Management
7
Gantt Charts
7
Scheduling
9
Workflow Automation
8
Team Collaboration
8
Support for Agile Methodology
8
Support for Waterfall Methodology
8
Document Management
6
Email integration
6
Mobile Access
9
Timesheet Tracking
8
Project & financial reporting
5

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