ClickUp is an essential tool in my position
March 27, 2025

ClickUp is an essential tool in my position

Rishona Thrasher Hillman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

As an Operations Manager, I work with every department within my organization and many different stakeholders and third parties. ClickUp is a crucial tool that helps me to keep track of projects, their statuses and also to collect all of the communication that I have with others via email, Slack and on the Google Workspace.

Pros

  • Gathers communication from many different channels
  • Helpful AI tools
  • Excellent time-tracking on tasks

Cons

  • The dashboard cards could be robust
  • Automations could be easier to set up
  • User interface is a bit cluttered and it is sometimes difficult to locate tools and functions
  • It has greatly increased my efficiency at work
  • It helps to clear out or conclude stale-dated tasks
  • It helps to consolidate communication and work efforts across the team.
I am the only staff member at my organization that uses ClickUp. However it has greatly improved my ability to communicate and run effective meetings because all of the information that I need about a task or project is readily accessible in ClickUp.
monday.com is more user friendly and it is easier to set up Automations. But it isn't as robust in features. There are many that I miss -- like time tracking, the ability to embed previews of files, the ability to add in emails and Slack messages as comments, and the AI fields.

I've used Asana but I declined to become a paid user because it is more expensive than ClickUp.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

ClickUp presents a high learning curve, but it is worth it! Another department at my organization uses monday.com and I have an account there for the work that I do with them. I find that it is very limiting in regards to the features available when compared to ClickUp. It is so easy to build projects and tasks that reflect your workflow in a comprehensive way in ClickUp. And it integrates with other tools, such as your Google Calendar, Slack and Zoom, in ways that helps so much. It really is a crucial tool to have as an operations or project manager.

ClickUp Feature Ratings

Task Management
10
Resource Management
7
Gantt Charts
9
Scheduling
6
Workflow Automation
8
Team Collaboration
8
Support for Agile Methodology
10
Support for Waterfall Methodology
9
Document Management
6
Email integration
10
Mobile Access
7
Timesheet Tracking
10
Project & financial reporting
8

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