Intuitive dashboard and high ROI
December 22, 2022

Intuitive dashboard and high ROI

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with CloudTalk

The way it's set up, and the overall experience are great. It will guide you through all features in a few simple steps. The dashboard is comprehensive and clean. It’s got an exceptional sound quality, and the number of integration covers all major tools. The customer support is super-helpful, quickly responding to any issues.
  • both desktop and mobile apps
  • support team
  • option to have multiple agents
  • features for physical IP phones
  • three-way calling
  • high ROI
  • saves a lot of money
  • ease of use

Do you think CloudTalk delivers good value for the price?

Yes

Are you happy with CloudTalk's feature set?

Yes

Did CloudTalk live up to sales and marketing promises?

Yes

Did implementation of CloudTalk go as expected?

Yes

Would you buy CloudTalk again?

Yes

It's a massive help for calling with international clients. It saves us tons of money on bills.

CloudTalk Feature Ratings

Agent dashboard
10
Validate callers
9
Outbound response
10
Call forwarding
10
Click-to-call (CTC)
10
Warm transfer
9
Predictive dialing
10
Interactive voice response
10
REST APIs
9
Call scripts
10
Call tracking
8
Multichannel integration
10
CRM software integration
10