Overall Satisfaction with Concord
We use Concord for Statement of Work templates through the e-signature process. We use the free version (up to 3 users) which allows for online document collaboration, unlimited e-signatures, a secure repository (no limits) and alerts. We initially found this tool for the occasional need for e-signatures and if we started doing significantly more frequent contracting, I'm sure we would upgrade.
- e-signatures (with notifications).
- Templates (upload, create, change).
- Secure storage.
- For what we use, we do not see any areas that are in need of improvement.
- Because we are using the free version, there is no overall ROI although it has increased efficiency and customer service.